> For the complete documentation index, see [llms.txt](https://developer.emporix.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.emporix.io/agentic-commerce-intelligence/agentic-intelligence/configuration/tools.md).
# AI Tools Management
The **AI Tools** extend the capabilities of Emporix Agentic AI by connecting it to third-party platforms and allowing agents to act directly within those environments. Tools enable Emporix AI agents to go beyond the core platforms functionalities and interact with other services your business uses. The agents can perform actions or retrieve information directly from various external systems. This allows you to tailor agents precisely to your unique business processes and integrate them deeply with your existing software ecosystem.
AI Tools view
The supported AI Tools are:
* [Slack AI Tool](/agentic-commerce-intelligence/agentic-intelligence/configuration/tools/slack.md) - This tool is natively used by the [Emporix Support Agent](/agentic-commerce-intelligence/agentic-intelligence/agent-library/support-agent.md).
* [RAG AI Tool](/agentic-commerce-intelligence/agentic-intelligence/configuration/tools/rag.md) - This tool enables RAG functionality, enhancing search results with contextual information.
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# Agent Instructions
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