# Reward-points Service Collect reward points and exchange them for coupons. ### Key features and benefits * Grants points to customers after they complete an order, or rewards chosen customers irrespective of the orders made * Defines the exchange rate between points and currency when collecting points * Tracks points account balance per customer * Redeems points in exchange for coupon codes * Increases customer loyalty * Provides possibility to reward customers for their spending * Encourages increased customer spending --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://developer.emporix.io/api-references/api-guides/rewards-and-promotions/reward-points.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.