Audit Logs
Review the centralized Global Audit Logs and entity-level change history in the Management Dashboard.
This functionality is in preview mode - some of the features may not be fully operational yet.
If you have any questions, contact the Emporix Support Team or post directly in the Community.
The Audit Logs service is a centralized capability in Emporix Commerce Engine. It records meaningful changes across business objects into one unified store, instead of keeping history only inside each entity document. The objects the audit logs apply to include orders, customers, companies, products, segments, coupons, customer groups, user groups, and custom entities.
Every recorded change includes full context: who made it, or that the system made it, when it happened, what changed, the previous value, and the updated value. The Management Dashboard surfaces this history in two places:
Global Audit Logs under Administration — a tenant-wide, immutable list of audit records across supported entity types
Audit Logs tab on supported entity detail pages — records for the currently opened object only
Only admin users can view audit history. Users without permission see an access-denied message. Audit records cannot be changed or deleted through the Management Dashboard.
Records are stored centrally and preserved according to the configured retention policy.
The Global Audit Logs view shows a chronological list of system events and changes. Newest entries appear first by default. Each row includes at least:
Timestamp (UTC)
When the change was recorded
Entity
Entity type and a link to the related object
Change type
For example CREATED, UPDATED, or DELETED
Actor
User identifier or display name, or a SYSTEM marker for system-generated changes
Details
Number of the changed fields
Selecting the linked entity opens that entity.
Recording applies to changes triggered through APIs, Management Dashboard actions, and system processes where technically possible. System-generated changes are marked clearly as system actions. Sensitive values are masked or omitted according to security and privacy rules. Records are tenant-aware and are not exposed across tenants.
Filtering
In the Global Audit Logs and on entity Audit Logs tabs, you can filter by change type (for example update, status change, event, or system action), search by actor where applicable, or filter by date range.
Date and time values follow the user’s locale or tenant configuration. The Global Audit Logs table displays timestamps in UTC.
Audit Logs on entity pages
For every supported entity detail page, open the Audit Logs tab to see audit records for that object only. Entries appear in chronological order with the newest first. Each entry shows:
Sequential entry number
Updated by / triggered by - user or system
Date and time
Change type, for example
CREATEDorUPDATEDField-level previous and updated values in a side-by-side comparison
Status changes show the previous status and the updated status. Event records appear even when no field value changed.
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