Returns

Manage returns.

The Returns dashboard is where you can check all the returns that were created for the orders.

Returns list view

In the returns list view, you can check and filter the results by the available columns.

You can also change the default view by using the options available under the orchestration icon.

With the table orchestration, you can add custom columns to the list view, by adding mixin fields as columns. If you have already defined mixin schema for the entity, you'd be able to select the defined mixin fields to display them in the main view.

See example how to do it in the Displaying mixins in entity list view documentation.

Returns details

When you open a specific return view, you can check the details of a submitted return request.

For each return, you can check the reason code with return details, created date, return expiry date, status of the return and the name of the person who submitted the return.

Whenever you work on the return, you can change the status to:

Pending
Approved
Rejected
Closed
Reviewed

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Last updated 2 months ago

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