Consultant Expert Certification

Demonstrates your ability to bridge business needs with platform capabilities by conducting discovery sessions, delivering tailored product demos, and mapping solutions to customer requirements.

Who is it for?

Pre-sales engineers, solution consultants, and product owners who guide customers through discovery, demonstrations, and solution mapping.

Description

The Consultant Expert Certification focuses on enabling professionals to bridge business requirements with technical solutions. Participants demonstrate they can conduct effective discovery sessions, translate customer needs into product capabilities, and deliver engaging product demonstrations tailored to different industries and use cases.

This certification emphasizes practical consulting skills such as structuring demos, adapting demo scenarios to customer contexts, and answering product-related questions with confidence.

By completing this certification, you show that you are able to:

• Run structured product demos that highlight business value
• Adapt demo scenarios to different industries and customer needs
• Map product features to business problems
• Facilitate discovery sessions and solution discussions
• Confidently handle product and solution questions

How to prepare

Prepare to become the bridge between business needs and technical solutions.

Stay solution-focused. You do not need to code, but you must understand how the platform fits real customer scenarios.

1

Start with the website

Use the Emporix Website to understand:

• The main value proposition and market positioning
• The business problems Emporix solves
• The use cases, value streams, and industry context behind the platform

2

Review the documentation portal

Use the Documentation Portal to understand:

• How product capabilities map to customer requirements
• How core services support end-to-end solution flows
• How architecture, integrations, and automation enable business outcomes

3

Build your consulting perspective

Make sure you can clearly explain:

• How to map customer requirements to Emporix capabilities
• How end-to-end solution flows and value streams fit real business scenarios
• How automation opportunities across processes create value
• How AI-driven capabilities apply in practical use cases
• How to discuss architecture and integrations without going into code

Example: short demo story

Customer scenario: A B2B distributor wants to reduce manual order handling and speed up quote-to-order processes.

Consulting story: Start with the business problem: too many manual steps, slow response times, and inconsistent customer experience. Then show how Emporix supports a streamlined flow across product discovery, pricing, ordering, and automation.

What your demo should highlight:

• How the platform supports the end-to-end value stream
• Where automation removes operational effort
• How integrations connect the commerce flow to existing systems
• What business outcome the customer gets from the solution

You are ready when you can translate business needs into a clear, scalable solution story and demo approach.