> For the complete documentation index, see [llms.txt](https://developer.emporix.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.emporix.io/document-intake-cockpit/configuration-examples/order-intake/queue.md).

# Orders Queue

Create an Orders queue whose Needs attention and All documents tabs show only Order documents.

Create the **Orders** queue used to find active and completed order documents.

{% hint style="info" %}
For the general UI procedure, see [Queue Configuration](/document-intake-cockpit/configuration/queue-configuration.md).
{% endhint %}

## Prerequisites

Before you start, complete the [Document Type](/document-intake-cockpit/configuration-examples/order-intake/document-type.md), [State Transitions](/document-intake-cockpit/configuration-examples/order-intake/state-transitions.md), and [Form Layout](/document-intake-cockpit/configuration-examples/order-intake/form-layout.md).

{% stepper %}
{% step %}

#### Open Queue Configuration

In the Document Intake Cockpit, open **Configuration** → **Queue Configuration**. Select **New queue**.
{% endstep %}

{% step %}

#### Enter the menu name

Set **Menu name** to **Orders**. This becomes the page name and its entry under **Inbox**.

<figure><img src="https://1808414410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPBaf05o2vgbdikMFDTyz%2Fuploads%2Fgit-blob-ea326e720dba88681f8206836947207e4e9d7d72%2Fqueue_configuration.png?alt=media" alt="Queue Configuration list with Menu name, Tabs, edit, and delete"><figcaption><p>Queue Configuration with saved queues</p></figcaption></figure>
{% endstep %}

{% step %}

#### Configure Needs attention

Open the built-in **Needs attention** tab. Keep **Tab ID** as `attention` and **Tab label** as **Needs attention**. Select document type **Order** (`ORDER_INTAKE`) only. Turn on **Only documents that need attention (exclude terminal/solved statuses)**.

Leave **Specific statuses** empty. The queue then follows the terminal settings from [Order statuses](/document-intake-cockpit/configuration-examples/order-intake/state-transitions.md#order-statuses) and automatically includes any non-terminal status you add later.

<figure><img src="https://1808414410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPBaf05o2vgbdikMFDTyz%2Fuploads%2Fgit-blob-0733c3403b8527cbc572a579eaa8a241dfbb9885%2Fqueue_configuration_edit.png?alt=media" alt="Edit Queue for Orders with Tab ID attention and ORDER_INTAKE selected"><figcaption><p>Edit Queue for Orders. This walkthrough leaves Specific statuses empty even if a recaptured tenant lists statuses.</p></figcaption></figure>
{% endstep %}

{% step %}

#### Configure All documents

Open the built-in **All documents** tab. Keep **Tab ID** as `all` and **Tab label** as **All documents**. Select document type **Order** only. Turn off the needs-attention filter and leave **Specific statuses** empty. This tab includes active, approved, and rejected orders.
{% endstep %}

{% step %}

#### Review the columns

Keep the default columns: **#**, **Document**, **Type**, **Progress**, **Status**, **Updated**, and **Assignee**. Make sure **Document** uses type **Link (to detail)** and **Link to side-by-side detail view** is enabled.
{% endstep %}

{% step %}

#### Save the queue

Select **Save**. Refresh the cockpit if **Orders** does not immediately appear under **Inbox**.
{% endstep %}
{% endstepper %}

## Checkpoint

After you open **Inbox** → **Orders**, check that **Needs attention** holds orders still in progress, **All documents** includes finished orders, and a document link opens the review page:

<figure><img src="https://1808414410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPBaf05o2vgbdikMFDTyz%2Fuploads%2Fgit-blob-3387fe7280cf54b80239f158a95e1425d4ccfafb%2Fdocument_intake_cockpit_work_queue.png?alt=media" alt="Orders queue table with filters, Progress, and document links"><figcaption><p>Orders queue on Needs attention</p></figcaption></figure>

* **Needs attention** shows orders in **Start**, **Parsed**, **Validation Errors**, or **Pending Approval**.
* **Needs attention** does not show **Approved** or **Rejected** orders.
* **All documents** shows only **Order** documents, including terminal ones.
* Selecting **Document** opens the side-by-side review page.

Return to [Configure Order Intake](/document-intake-cockpit/configuration-examples/order-intake.md) and run the end-to-end verification.


---

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