Approvals

Review and approve order and quote requests before purchases are finalized.

The Approvals section supports internal purchasing workflows common in B2B environments.

In organizations that require approval before purchases are finalized, order or quote requests submitted by users appear in this section. Designated approvers can review the request details, including products, quantities, and order totals, and then approve or reject the request according to company policies.

This feature helps organizations maintain purchasing control and ensures that orders and quotes comply with internal approval processes before being placed.

When a customer places an order that exceeds the approved limit, they can request approval during checkout.

Checkout with option to request order approval

Additionally, if they cannot accept an open quote on their own (based on their customer group and the company purchasing limit), they can also request approval from the quote details page by selecting Inquire Approval.

Requesting quote approval

The pending orders and quotes are visible in the Approvals List.

Carts and quotes pending approval

For related configuration and user management guidance, see:

• B2B Commerce Frontend: User Management

• Management Dashboard:

  • Customers

  • Companies

  • Groups

  • Quotes – Send for approval