Account Creation

Learn how to create your customer account.

Customer registration allows users to create a personal account in the storefront. A registered account enables customers to access additional features such as order tracking, account management, and personalized purchasing workflows.

User registration form for creating a new account

To register a new account at the B2B Commerce Frontend, customers have to follow these steps:

1

Navigate to the registration page

Choose Login -> Create an account to access the registration page.

2

Fill in the registration form

Enter the following information in the registration form:

• First Name - Enter the first name.

• Last Name - Enter the last name.

• Email Address - Enter the business email address. This are used as login username.

• Registration Type - Choose if the account type - Business or Private one.

  • Company Name (if applicable) - For B2B registrations, company name.

• Password - Create a secure password that meets the system requirements.

3

Sign-up to emails

Decide on the preferences for a Newstletter and Deal Alerts.

4

Confirm the account creation

Choose Register to create the account. The customers are automatically logged in to the frontend account.

Password reset

If the customer forgets the password, they can reset it from the login page.

1

Open the reset flow

Go to Login and select Forgot password.

2

Provide your email

Enter the email address used to register.

3

Confirm via email

Open the reset email and follow the link.

4

Set a new password

Set a new password and sign in with the updated credentials

If you don’t receive the email, check your spam folder and verify the address is correct.