Digital Processes Blocked by Scenario Errors

See how to proceed when a digital process is blocked with Make scenario errors.

Make scenario settings

Make's scenario settings provide different options for handling errors and scenarios data storage.

Allow storing of incomplete processes

The storage of incomplete processes is not enabled by default. To enable it go to Your scenario -> Scenario Settings.

If the storage of incomplete processes is not enabled, the scenario stops and all instances of process contexts are blocked. With this setup, the overall outcome is that you have a queue of process context instances, which are blocked at a specific scenario step, until the scenario is manually reactivated.

If the storage is enabled, you can check the records of the incomplete processes at any time in the Incomplete Processes folder. You can use the record to reprocess the data. The incomplete processes need to be resolved to unblock the specific process context instance.

Set up a number of consecutive errors

The consecutive errors feature helps to separate sporadic issues from those that are fundamentally broken. Using advanced scenario settings, you can customize the number of failed processes before a scenario gets deactivated.

To learn more about error handling in Make, see Receiving Alerts for Scenario Errors and Make's Errors documentation.