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# 2026-06-02: ACI - File Upload for AI Agents

## Overview

We now enable users to upload files directly into an AI Agent's chat conversation. This is a significant step in making our Agentic platform truly multimodal. Your AI Agents can now understand and act on documents, images, and other files that your business teams work with every day. Whether it's processing an order from a PDF or recognizing products from an image, your agents just became a lot smarter.

## New features

| Feature                                | Benefit                                                                                                                                                                                                                                                                                  |
| -------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **File upload in agent chat**          | It eliminates manual data entry and copy-paste workflows. For example, your sales and operations teams can hand in a purchase order PDF or image to the agent and let it do the heavy lifting. Creating orders, extracting line items, or validating data in seconds instead of minutes. |
| **Dedicated file upload API endpoint** | One integration covers all agent interaction modes. You wire up file upload once and it works across synchronous, asynchronous, and upcoming streaming channels. This reduces integration effort and future-proofing custom solutions.                                                   |
| **Cross-agent file sharing**           | This enables end-to-end automated workflows. An uploaded product sheet can flow from a data extraction agent to an order creation agent, and to a pricing agent. All within a single session, without re-uploading or manual handoff.                                                    |
| **Secure, private media storage**      | Media storage ensures enterprise-grade data handling out of the box. For instance, uploaded order documents, customer data, and proprietary images stay private and tenant-isolated — a compliance and security baseline your customers expect.                                          |

## Fixes and improvements

None as this is a new feature.

## Known problems

No known problems at time of release.

## Documentation and links

* [AI Service](/api-references/api-guides/artificial-intelligence/ai-service.md)
* [AI API Tutorials](/api-references/api-guides/artificial-intelligence/ai-service/ai-tutorial.md)


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