# New Registered Customer

The New Registered Customer value stream template streamlines the onboarding experience by automating welcome emails and delivering personalized coupon codes to first-time registrants. It's designed for a quick setup and empowers business users to implement effective customer engagement flows that increase loyalty and encourage early purchases.

## Key features

| Feature                           | Description                                                                                |
| --------------------------------- | ------------------------------------------------------------------------------------------ |
| **Customer registration trigger** | Automatically initiates the process when a new customer registers at the store.            |
| **Automated welcome email**       | Sends a personalized welcome email.                                                        |
| **Automated coupon creation**     | Sends a follow-up email containing a unique coupon code for the first purchase.            |
| **Process automation**            | Reduces manual effort through standardized workflows and orchestration engine integration. |

## Process template flow

When a user registers for the first time on the storefront, the system automatically initiates the onboarding process. This triggers an automated welcome email containing a personalized coupon code, encouraging the customer to make their first purchase.

<figure><img src="https://1024162941-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrSc4haeKWrTrOPHzdrMO%2Fuploads%2Fgit-blob-92e73d5d761b6f166b681a4b34d64450a2e1f2db%2Fnew_customer.png?alt=media" alt=""><figcaption></figcaption></figure>

### Process trigger

The process starts when a new customer registers at the store. In this case, the `email_received` event initiates the flow. However, you can choose a different event from the drop-down list that would trigger the process. The events available in the list, are the ones that configured in the Orchestration Engine [Event Registry](https://app.gitbook.com/s/8dAaH7DfB59pzZwLxmur/management-dashboard/events/event-registry).

<figure><img src="https://1024162941-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrSc4haeKWrTrOPHzdrMO%2Fuploads%2Fgit-blob-ee964ad58f0fc82bf0e58367163bbe42105a0ba9%2Fnew_customer_trigger.png?alt=media" alt=""><figcaption></figcaption></figure>

### Welcome email

The customer receives a welcome email containing information about their newly created account. The content of the email itself is not editable. The template for it is fetched directly from a connected Mailjet account.

<figure><img src="https://1024162941-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrSc4haeKWrTrOPHzdrMO%2Fuploads%2Fgit-blob-f2f766f79ff96996d05b081a677fcceaf708f084%2Fnew_customer_email.png?alt=media" alt=""><figcaption></figcaption></figure>

### Welcome coupon

The customer receives a first-time coupon to encourage their initial purchase. The list of available coupons reflects the ones that are created in the Management Dashboard - [Coupons](https://app.gitbook.com/s/bTY7EwZtYYQYC6GOcdTj/management-dashboard/customer-management/coupons).

<figure><img src="https://1024162941-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrSc4haeKWrTrOPHzdrMO%2Fuploads%2Fgit-blob-29493677d88783e713f56ee377825fb9defb0648%2Fnew_customer_coupon.png?alt=media" alt=""><figcaption></figcaption></figure>
