# Customer Communication Integrations

Emporix comes with the out-of-the-box service that is responsible for sending automated emails to your customers. The email communication is triggered upon certain events happening in the system, such as for example registering a new customer, submitting an order from the storefront, or many more. The service takes care of keeping the customers in the loop and up-to-date with the operations happening in the system, concerning their accounts, orders, etc.

Apart from the default setup, you can enable your custom emailing service and maintain the automated email templates in your database. Emporix allows you to integrate your custom Mailjet account to take care of customer communication.

For more details, see the [Mailjet](/ce/extensibility-and-integrations/integrations/communication-integration/mailjet.md) doc.

{% hint style="success" %}
For some mailing automation cases, you might consider using the [Value Streams](/oe/value-streams/working-with-value-streams.md) functionality. You can create a workflow process that reacts on some trigger points in the system and takes care of subsequent steps, which can also involve sending information to your customers.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.emporix.io/ce/extensibility-and-integrations/integrations/communication-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.