What is OE?

Orchestration Engine is a powerful tool that helps you optimize and digitalize the company processes.

The Commerce Orchestration Platform enables you to digitalize your sales end-to-end. It embraces Commerce Engine and Orchestration Engine that together can help you revolutionize the ways you sell your goods and operate more efficiently within your company. If you're interested in these products, contact the Sales Team. To learn more about Orchestration Engine, continue with this documentation, and for more information about Commerce Engine, see CE documentation.

Introduction

Emporix Orchestration Engine (OE) enables companies to dynamically optimize their business processes based on real-time, end-to-end process intelligence. It is revolutionary as it orchestrates people and systems across the business and even outside of it, based on the process intelligence, enabling the first process-context-aware solution in the commerce space. This means that whenever you receive signals from your business, or when you receive insights about customers', or suppliers' behavior, you can react immediately to improve your business operations.

Emporix OE helps to close a gap between the operations of your business and the sales, marketing and communication channels that extend them out to the customer in the front office. It covers the need to obtain information, work with it and use it for business improvements. It makes it possible to create data-driven operations, with real-time business agility.

How does OE work?

Emporix OE orchestrates actions for systems to optimize key outcomes for the business, based on events occurring across your organization. OE is a framework that enables orchestration, planning and running of actions combined in digital processes. They typically are a combination of:

• a trigger event that makes the digital process start

• a series of steps that are performed after the trigger

Emporix OE also provides a User Interface (Management Dashboard UI) that allows you to design and manage the digital processes easily and quickly. It enables business analysts working in-house, at consultancies or at solution providers to build them without the need of development expertise or resources.

Signals from your business to Emporix OE trigger automations and optimization for various business scenarios, such as:

• anticipating stockouts

• reducing return rates

• controlling advertising spend

It triggers an almost instantaneous response to events defined by business rules, proposing optimizations to the line of business, and automatically orchestrating changes with the underlying tools (such as email, marketing, commerce and orders), significantly reducing time to action and manual labor.

Moreover, OE is integrated with CE to support a wide range of commerce-driven business processes.