Orchestration Center

Monitor the running digital processes and get instant information about any stuck process in the Orchestration Center.

Orchestration Center is the space where you have the overview on the digital processes running in the system. By extracting and processing data from the current digital processes, the center allows you to check and monitor the operations in real time. Check the statuses of particular use cases, get immediate info about the stuck processes and alerts for failed steps. Thanks to such insights, you can easily identify what causes the potential problems and blockers so that you can optimize the particular digital process or a flow. The Orchestration Center empowers you to make the right decisions and trigger proper actions.

The main dashboard provides an overview of all the use cases and digital processes created for your business. At the top, general KPIs offer a snapshot of the overall status of all running use cases, including a summary of your digital processes across different statuses, such as finished, running, stopped, or failed.

Below, see individual tiles for each use case, detailing the related digital processes and their current statuses. Each use case can include multiple digital processes, giving you a clear and organized view of your business's operations.

To view the details of a use case, simply click the arrow. This takes you to a page displaying the Total Process Activity for all digital processes associated with that use case.

Choose a digital process to view detailed information about all its instances. In this view, you can explore the KPIs for the specific digital process, review its process steps, and see the success or failure of each step. The colors of the numbers indicate how many times each step was running, stopped, failed, or skipped. Below, you can find a log of all instances and their execution.

From this view, you can also directly move to Digital Process Debugger, to see the output of each step.

Creating a use case

To start with a new use case:

1. In the Orchestration Center dashboard, choose the Create Use Case.

2. Add a name and a description for the new use case.

3. Select the Business Applications and Business KPIs the use case refers to:

   • Business Applications - the applications that you have configured in your Celonis account.

     For more information, see Celonis Business Applications documentation.
   • Business KPIs - Key Performance Indicators that you have configured in your Celonis account.

     For more information, see Celonis KPIs documentation.

To learn how to assign a digital process to a use case, see the Creating a Digital Process guide.