Customer Service (Customer Managed)

Customer-managed

Creates, manages, and deletes customer profiles

This part of the Customer Service is managed by the customers on the storefront.

Key features and benefits

  • Provides rich customer profiles that are extensible with custom fields

  • Supports multiple addresses for payment and delivery

  • Enables social login with Twitter, Facebook, and other platforms

  • Offers self-service for customers to manage their profile information

  • Provides convenient login and removes login barriers with SSO for social logins

  • Captures data important for the business to serve customers better

  • Ensures secure login for customers to access their profiles

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