Customer Groups
Group your B2B customers to allow the right access and scope.
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Group your B2B customers to allow the right access and scope.
Last updated
Was this helpful?
Here you can find an overview of the customer groups feature and its benefits.
B2B scenarios require applying more structure to the management of your end customers. With Customer Groups, you can easily manage your customers to ensure the right level of authorization and access is granted to the customers within a company (legal entity).
The Emporix customer groups functionality combines a set of features:
Granular permission control
As a seller, you can set different access levels within groups, ensuring the right people have the right permissions from their customers.
Stronger data security
Restricting access to relevant team members of the end customer minimizes the risk of unauthorized data breaches.
Improved organizational management
As a B2B seller, you have a tool to manage the end customers organizations on their behalf, ensuring the structured and controlled access to business-critical information.
Self-service for end customers
End customers can independently manage their organization and users without relying on your support teams. Reduced dependency on manual administrative approvals leads to quicker role assignments and modifications within the user management.
Customer groups are automatically created for each legal entity in the system. They are legal entity aware, which means that you can easily administer the company-related permissions. You can manage the customer groups from the Management Dashboard which facilitates assigning the right access to the right group members.
To learn more how to manage customer groups, see the .
