# 2023-04-06: CE - Quote Management

### Overview

Emporix offers a sophisticated Quote Management Service fully integrated into the Commerce Engine (CE) and the Emporix Management Dashboard.

The Quote Service API endpoints can be used to receive quotes from the Storefront with transparent display of status fields to the customers and event-driven email notifications. In addition, quotes can be managed and approved by the Merchants’ Customer Service staff in the Emporix Management Dashboard, to provide an end-to-end quote management flow.

#### New features

| Features                                     | Benefits                                                                                                                                                                                            |
| -------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Create quotes**                            | Your employees, for example the Customer Service team, can now create quotes on behalf of your customers.                                                                                           |
| **Submit quote requests**                    | Your customers can submit quote requests on the storefront.                                                                                                                                         |
| **Customer accepts or declines quotes**      | The API provides your customers with the ability to decline or accept quotes on the storefront.                                                                                                     |
| **Merchant employees accept/decline quotes** | Your Customer Service team can accept or decline quote requests placed by your customers.                                                                                                           |
| **Quote history**                            | Our API makes it easy to publish a filterable list of quotes in your storefront application. That gives your customers an easy way to browse their quotes, along with their corresponding statuses. |
| **Email notifications**                      | We provide event-driven email notifications for your customers and employees.                                                                                                                       |
| **PDF generation**                           | When a quote is created, a PDF containing quote details is generated and sent to the customer in a notification email.                                                                              |
| **Application integration**                  | You can use other applications that work with our Quote Service API.                                                                                                                                |
| **Configurable quote IDs**                   | You can personalize the IDs of quotes within your system.                                                                                                                                           |
| **Time-limited quotes**                      | The default expiration date of created quotes is limited to 30 days, but the time period is configurable.                                                                                           |

### Fixes and improvements

None as these are new services.

### Known problems

No known problems at time of release.

### Documentation and links

* User Guide — [Quote Management guide](/ce/core-commerce/quote-management.md)
* Developer Guide - [Quote Service guide](/api-references/api-guides/quotes/quote/quote.md)
* API Reference - [Quote Service](/api-references/api-guides/quotes/quote.md)


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