2023-11-07: CE - Customer Rights & Roles
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With the new customer management functions, the B2B customers are able to further optimize their internal processes. Unnecessary coordination and calls are eliminated through the introduction of rights & roles for customers. Furthermore, the efficiency of these processes is increased, which in the end speeds up the purchasing process for merchants and customers.
Rights & Role assignment
With predefined roles of an Administrator, a Purchaser and a Material Manager, your Customers can trigger approvals based on their decision matrix. Merchant employees can easily change roles for a customer or adapt the account limit on behalf of the customer.
Definition of account limit
Better control over account budgets for the company and their subsidiaries.
Automated creation of new customers
Streamlined creation process for the customer and less manual processes as a merchant.
Event driven notifications for customer creation and approvals.
Created customers are automatically and transparently notified. Approvers are aware of an open request, which leads to less manual steps.
Frontend integration
With the included frontend preparation, it is easy to make the rights & roles available to your customers, allowing them to manage the users themselves.
None as these are new services.
No known problems at time of release.