Manage Users
Grant relevant access rights to your team.
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Grant relevant access rights to your team.
Last updated
Was this helpful?
The Manage Users view of the Emporix Developer Portal is designed to help you manage team members who can access your Emporix tenant and also set proper access to the Management Dashboard.
Note that the Developer Portal offers two roles:
ADMIN - the user has manage access to all the functionalities of the Developer Portal
USER - the user can only manage their own account and change their password, for the Developer Portal functionalities they have view access only, except for the demo data.
To find a specific user, search by their name or email address. You can also use the filters options for users of a specific application: Management Dashboard or Developer Portal, or of a specific role they have within the tenant, which means in what capacity they access the Developer Portal.
To edit user's personal details or access settings, choose the Edit icon next to the chosen user and amend the details accordingly.
The Developer Portal ADMINS can add new tenant users.
To add a single user:
Choose + Add user.
Provide personal details and email address.
Select a relevant Developer Portal role, and the Management Dashboard role.
Confirm with Save.
Adding multiple users and specifying their roles is possible by CSV import option.
To add multiple users:
Choose +CSV Import users.
Download the CSV file with a template for multiple user import. The template includes the name of the user, their email address, and roles within the Developer Portal and Management Dashboard.
Add the users to your CSV file. The pattern is name,surname,email address,tenant role, MD role, for example: john,doe,john.doe@emporix.com,User,CE Manager.
Save the file.
Import the CSV file using the drag-and-drop or by browsing your files.
After the file is uploaded, you get a notification with confirmation that the users were added to the tenant.
As a result of user creation, each new user gets an email with activation code to confirm their account details and a welcome email inviting them to join the tenant. When they activate their account, they have to set the password. With the first login to the tenant, they can also opt in for the Emporix newsletter.
Alert for Unrecognized Browser Logins
There is a security feature implemented in our system to enhance the protection of your account. Whenever a login attempt is made from an unrecognized browser or device, an alert email is automatically generated and sent to the email address associated with your account.
This alert email is designed to promptly notify you of any login activities that may be unauthorized or suspicious. If you receive such an alert email and you haven't recently logged in or attempted to access your account from a new browser or device, we strongly advise you to take immediate action to secure your account. This includes changing your password and reviewing your account activity, as well as reporting this fact to your organization.
Note that the alert feature works for email and password logins, while for social logins through external platforms, it has to be configured separately by the provider.
If a user forgets their password, they can use the reset option on the login page. The user gets an email with the recovery code thanks to which they are able to set a new password.
The ADMIN users in the Developer Portal also have the option to trigger resetting a password for a user in the Developer Portal.
To reset a user's password:
Select a particular user and use Edit to see their details.
Go to the Change password tab and choose Reset user password.
The user gets an email with the recovery code and a link to change the password.
If your account is configured to use a social login or single sign-on to access the Emporix applications, you are not able to reset your password on your own, as this is managed by an external provider. To reset the password, change it through the provider directly.
