Shared Orders

Company-shared orders facilitate order management on your B2B customers side.

Here you can find an overview of the company shared orders concept, along with its features and benefits.

• Looking for code tutorials? Check out the Order Service.

• Looking for API reference? Check out the Order Service in the Emporix API Reference.

Purpose

Frequently in B2B scenarios, companies have a few or multiple customer representatives that make purchases at your online store. Therefore, there is a need for viewing orders made by other customers from the same organization. With the relevant scopes, you can grant access to a certain group of customers so that they can track and manage the shared orders. This feature brings transparency and efficiency to order management on the customers side, improving their workflows.

Features

The Emporix orders functionality combines a set of features:

Feature	Description
Company shared orders visibility	With the right scopes, the end customers can see not only their own orders but also by other customers from the same organization. It improves the expenses transparency and better collaboration for the end users.
Enhanced security and privacy	Sensitive order information remains accessible to relevant users/user groups only, reducing data exposure as the visibility of the company related orders is possible only with the relevant scope granted to a customer group.
Frontend readiness	Maximize the efficiency of your storefront launch. Take advantage of pre-designed functionality and streamline implementation processes.

Overview

To enable the shared orders visibility for a certain group of customers, grant the access by setting the read for legal entity scope for a customer group.

The diagram visualizes how the orders can be shared among different customers:\

To learn more about the customer groups and how to manage them, see the Core Commerce guide Customer Groups and the Management Dashboard guide Groups.

To see the example use case, refer to the Company Related Orders and Customer Groups.