Shared Orders
Company-shared orders facilitate order management on your B2B customers side.
Last updated
Was this helpful?
Company-shared orders facilitate order management on your B2B customers side.
Last updated
Was this helpful?
Here you can find an overview of the company shared orders concept, along with its features and benefits.
Frequently in B2B scenarios, companies have a few or multiple customer representatives that make purchases at your online store. Therefore, there is a need for viewing orders made by other customers from the same organization. With the relevant scopes, you can grant access to a certain group of customers so that they can track and manage the shared orders. This feature brings transparency and efficiency to order management on the customers side, improving their workflows.
The Emporix orders functionality combines a set of features:
Company shared orders visibility
With the right scopes, the end customers can see not only their own orders but also by other customers from the same organization. It improves the expenses transparency and better collaboration for the end users.
Enhanced security and privacy
Sensitive order information remains accessible to relevant users/user groups only, reducing data exposure as the visibility of the company related orders is possible only with the relevant scope granted to a customer group.
Frontend readiness
Maximize the efficiency of your storefront launch. Take advantage of pre-designed functionality and streamline implementation processes.
To enable the shared orders visibility for a certain group of customers, grant the access by setting the read for legal entity scope for a customer group.
The diagram visualizes how the orders can be shared among different customers:\
To learn more about the customer groups and how to manage them, see the Core Commerce guide and the Management Dashboard guide .
To see the example use case, refer to the .
